Frequently Asked Questions

Everything you need to know about shopping with Sea Turtle.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

Are your materials sustainable?

Yes, Sea Turtle is committed to the ocean. We use 100% organic cotton and recycled polyester made from ocean-bound plastics in all our apparel.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our dimensions for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I track my order?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package in real-time.